Returns & Exchanges

We want you to love your skin and your results. If you are not completely satisfied with your Andalou Naturals purchase, we offer a 30-day return policy for products purchased directly from our website.

Return Process

• 1.
  Initiate Your Request

  Contact our Customer Experience team via our online portal or email with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring that any glass bottles or jars are protected to prevent damage during transit.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.